USCIS Expands Phone Customer Service to Saturday

Many of our clients and readers who have had to call USCIS, including us in our office, know that sometimes it is difficult to speak to a customer service representative, especially during certain peak hours during the day.     Partly as a result of customer feedback, USCIS has announced that its National Customer Service Center (NCSC) is expanding its hours to include Saturdays from 9 a.m. to 5 p.m.

With the newly expanded hours, live customer service agents will now be available  Monday – Friday between 8 a.m. – 8 p.m. and Saturdays from 9 a.m. to 5 p.m. in each time zone.

For more information on the USCIS National Customer Service Center, please read our guide.

By | Last Updated: May 20th, 2017| Categories: Articles, USCIS|

About the Author: Dimo Michailov

Dimo Michailov
Dimo has over 15 years of experience in US immigration including employment-based immigration benefits, corporate compliance and family based immigration. He represents corporate and individual clients in a wide range of cross-border immigration matters including mobility of key foreign executives and managers, specialized knowledge workers, and foreign nationals with extraordinary ability.

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The Capitol Immigration Law Group has been serving the business community for over 15 years and is one of the most widely respected immigration law firms focused solely on U.S. employment-based immigration.   Disclaimer:  we make all efforts to provide timely and accurate information; however, the information in this article may become outdated or may not be applicable to a specific set of facts.  It is not to be construed as legal advice.