Revised Instructions for Case Status Inquiries with Service Centers
USCIS has instituted a new (and supposedly more streamlined and reliable) process for directing case status inquiries with USCIS service centers. Case status inquiries should be conducted by following these steps: Step 1: Contact the National Customer Service Center (NCSC) at 1-800-375-5283. The NCSC can assist customers, community-based organizations and liaison groups with case related inquiries. [...]